Privacy policy

Thank you for showing an interest in our website and company. Even though we carefully control the content of external links we share, we cannot be held accountable for it. It means our privacy policy does not regard websites of other operators.

The issue of protecting your personal data which is downloaded, processed and used when you use our website is very important to us. Your personal data is protected by the law. In the following section, we will explain to you what data is being registered by us and how we use it.

We record each access to our website and each downloaded file. The information recorded by us is being used internally for system and statistics purposes. The record contains the following data: name of the downloaded file, date and time of downloading, amount of data transferred, notification of a successful download, browser name and the enquiring domain. In addition to that, we record IP addresses of the enquiring computers.

Additional personal data is registered only when you provide it voluntarily, for example when enquiring or registering in our system.

Personal data you share with us is being used exclusively to answer your query, complete orders we have with you and for technical and administrative purposes.

Your personal data can be shared with third parties only providing it is related to completing an order you made with us - especially when it comes to passing the order onto suppliers - or when it is crucial to the billing process or when you have given us your permission. We will only pass your personal data onto the public authorities if it is unavoidable from the standpoint of country-specific regulations. Our staff, as well as agencies and distributors we collaborate with, are bound to observe confidentiality. Additionally, you may withdraw your consent at any time, so that we do not continue using and sharing your personal data in the future.

Recorded personal data will be removed when you withdraw your consent to store it if knowing it is not required from the standpoint of the purpose for which it was recorded or if the law prohibits us from keeping a record of it. The issue of personal data recording is subject to the terms outlined in the relevant act. In case it is not possible to delete the recorded data for technical reasons, it will be blocked.

To obtain information about the recorded data concerning you, you should submit a written request.

The person responsible for data protection can be contacted on: info@produsmetal.lv

Using all technical and operational resources available, we put every effort in ensuring your personal data recorded on our system is inaccessible to third parties. However, unfortunately we cannot guarantee a full protection of data sent to us by email, which is why we recommend you send particularly sensitive data through the post.

While you browse our websites, PRODUS METAL SIA creates cookies. The way in which and the extent to which we use cookies can be personalised, by changing relevant settings on your computer (they can usually be found in your browser, for example Internet Explorer, settings; detailed instructions can be found in the “technical requirements” section).

PRODUS METAL SIA assumes that you give your consent to create cookies if your browser allows such an option.

Our website uses the services of Google Analytics which is an application for analysing the use of Internet resources made available by Google Inc. ("Google"). Google Analytics uses cookies, test files saved on your computer, in order to analyse how you make use of our website. The information generated by cookies about your use of our website (including your IP address) is then sent and recorded on the Google server in the USA. Google processes this information and based on it, it determines the extent to which you use our website and then creates a report, which is shared with the website operator and it provides other forms of services related to using the website’s resources, and those across the whole internet. Google can share this information with third parties, only if it is unavoidable from the standpoint of the applicable laws or if the third party processes this data on Google’s request. Google will not connect your IP address with other registered data. Installation of cookies can be prevented by changing relevant browser settings on your computer, but in such a case, some of the functions available on our website can be limited.

By using our website, you consent to the processing of your registered data by Google in a manner and for the purpose described above.